School Web Services

DNS Issues

Because some schools have setup their own domain to run using schoolname-h.schools.nsw.edu.au and the DNS being stored locally in the school, requests for things such as www.schoolname-h.schools.nsw.edu.au, webX.schoolname-h.schools.nsw.edu.au, etc. Do not get translated to correct IP for the DET School Web Services. In order to resolve this issue a CNAME record must be added to the schools DNS Server, to point www to the School Web Services server.

To do this on a Windows Server 2003 server follow these steps.

1. Open Administrative Tools
2. Open DNS
3. Browse to your Forward lookup Zone (e.g. yourschool-h.schools.nsw.edu.au)
4. Click Action
5. Select "New Alias (CNAME)"
6. In the Alias Name field type "www"
7. In the "Fully qualified domain name(FQDN) for target host" type "sws.det.nsw.edu.au"
8. Click Ok
9. Test